Technical Sales (Job Code: TS062216) Newark, CA

Responsibilities:

  • Split time between Technical department and Sales department.
  • Providing pre-sales technical assistance and product education.
  • Working on after-sales support services and providing technical back up as required.
  • Responsible for existing channel account management, organize project activities, establish timelines and deadline, forecast and monitor budget.
  • Monitor inventory, negotiate price; enter and monitor orders, facilitate credit issues and negotiate returns.
  • Meeting regular sales targets and coordinating sales projects.
  • Performs various other tasks and special projects as directed by manager.

Requirements:

  • A solid technical background.
  • Sales skills.
  • Communication skills.
  • Sound judgement and good business sense.
  • Analytical and problem-solving skills.
Please send your resume and cover letter to michellez@jetwaycomputer.com

Sales Representative (Job Code: SR080611) Newark, CA

Responsibilities:

  • Initiate outbound cold calls to potential customers, direct and indirect, e.g., System Integrators, OEMs.
  • Develop new channel related business and deliver new product technical knowledge to customers and pursue orders.
  • Responsible for existing channel account management on IPC products, organize project activities, establish timelines and deadline, forecast and monitor budget.
  • Advise distributors and resellers on policies and operating procedures to ensure functional, effective business.
  • Monitor inventory, negotiate price; enter and monitor orders, facilitate credit issues and negotiate returns.
  • Review channel operational records and report to general manager and determine strategic plans for future plans.
  • Consistently achieve lead and appointment quotas; Produce reports as necessary.

Requirements:

  • Minimum of 3 years of sales experience (PC/IPC background highly desirable) in the vertical market including: cold calling, lead qualifying, ability to negotiate contracts and close deals.
  • Applicants should be familiar with Microsoft Office and work as a team player with a positive and optimistic attitude.
  • Successful experience selling and supporting technology into corporate accounts.
  • Need to have cold calling skills and ability to develop new sales account.
  • Strong communication skills across multiple disciplines, cultures and geographies; demonstrated communication skills includes written, verbal, and presentation.
  • U.S. PC/IPC industry related sales experience preferred.
Please send your resume and cover letter to michellez@jetwaycomputer.com

Hardware Technician (Job Code: CT080612) Newark, CA

Responsibilities:

  • Troubleshoots, analyses and recommends application solutions and advises customers on all product related issues over the phone or email to board level.
  • Provides pre-sales and post-sales technical support for all products and provide recommended industrial solutions to customers.
  • Recommends modification of computer systems, design and/or specifications to rectify customer problems.
  • Support OEMs, Distributors, Resellers, Retailers, Etailers & End Users.
  • Recreate the problem with the information customers have given us and provide a solution.
  • Support & guide customers in downloading & installing of BIOS, drivers & manuals.
  • Performs various other tasks and special projects as directed by manager.
  • Develops training programs to provide training for sales representatives as needed.

Requirements:

  • Bachelor's degree (B.S.) or equivalent from a technical school; Minimum 2 years technical support experience on board level.
  • Highly skilled and proficient in IPC products, Embedded/Rackmount architecture, including single board computers, CPU, BIOS, LVDS interface and peripherals.
  • Experience in motherboard testing, 1U Rackmount configuration, and barebone assembly.
  • Able to make progress in multiple tasks simultaneously and be flexible to changing requirements and priorities.
  • Expert knowledge of major OS environments including but not limited to Windows & Linux
  • Problem-solving skills & excellent communication and customer service skills is a must.
  • Bilingual in English and Mandarin is a plus.
Please send your resume and cover letter to michellez@jetwaycomputer.com